Scope & Lead Time
Our works include:
Digital proof/design, specified materials, and labour
Standard lead time: 10 – 14 business days from receipt of payment and digital copy of your certificate/document (exclusive of delivery/postage times)
Proof Approval & Customer Responsibility
A digital copy of your certificate/document will act as a proof, and confirms all text, layout, spelling, dates, dimensions, and design elements.
No changes can be made to the data/design of original document, and the engraving process is irreversible.
Delivery & Shipping
Lead time is an estimate—any delay due to supply or external issues may extend the timeline.
Postage to a postal address within Australia is included, with tracking to be provided by Australia Post.
Liability & Indemnity
We rely on the accuracy of the information you provide. You agree to indemnify us for any legal claims arising from infringement of intellectual property or supplied errors.